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| DIAL-A-MAID, Ltd. by GRECO 1, INC. |
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| “For a Healthy Home and Office” | |||||||||||||||||||||||||||
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| Q: What makes Dial-A-Maid
different from other cleaning services or an independent cleaning lady? A: Dial-A-Maid has been the preeminent Chicago cleaning service for the past 35 years. During that time we have focused our business on serving our customers...not on making a business out of franchising. Dial-A-Maid pays all employee taxes, including Social Security, Unemployment, and Workman's Compensation. Therefore, when you hire Dial-A-Maid, you get the piece of mind knowing that the people working in your home are fully compensated and protected. Back Q: How will Dial-A-Maid clean my home/office? A: Standard Dial-A-Maid service includes a two-person cleaning team for two hours utilizing our exclusive twenty point “Healthy Home Cleaning System” designed to thoroughly clean and sanitize your home. And, if there is something else in particular that you would like for us to clean, please do not hesitate to ask. Dial-A-Maid provides all of our own environmentally preferable cleaning supplies and equipment. However, if you desire that we use your own personal supplies or equipment, we will be happy to accommodate your request. Back Q: Is Dial-A-Maid insured and bonded? A: Yes. Dial-A-Maid is fully insured and bonded for your protection and piece of mind. Additionally, Dial-A-Maid conducts a thorough review of each employee during the hiring process in order to minimize the potential for any problems. We respect the trust you place in us when you allow us into your home or office and therefore we go to great lengths to protect that relationship. Back Q: How much will Dial-A-Maid cost? A: Dial-A-Maid rates start at $68. However, 36 years of experience has proven to us that it is impossible to accurately provide a standard price for service that fits every situation. Factors including, but not limited to, size of your home/office, time since your last cleaning, and amount/type of use of your dwelling receives all have the potential to change the cost of service. Therefore, in order to get an exact answer to how much your cleaning will cost, the best thing to do is to contact our office via phone or email for your own FREE ESTIMATE. Back Q: Do I need to be at home for the cleaning? A: No. If you would like, we can make arrangements ahead of time which will allow us to clean your home in your absence. Back Q: Does Dial-A-Maid offer weekend service? A: Yes. Dial-A-Maid operates Monday through Saturday for your convenience. Back Q: What type of training does Dial-A-Maid provide to its personnel? A: Dial-A-Maid conducts a three tier approach to training. First, our new personnel view our own video documenting the specifics of our exclusive twenty point “Healthy Home Cleaning System”. Then, we schedule the new cleaning professional on the job training with a senior representative of our company to ensure that they are performing up to our standards. And finally, we provide recurrent training to all of our employees to ensure that they are all well versed in our latest cleaning supplies, techniques, and procedures. Back Q: What geographic area does Dial-A-Maid service? A: Dial-A-Maid services North Chicago and the surrounding suburbs. Contact us today to find out if we service your neighborhood. Back Q: If something is not done properly, what can I do? A: At Dial-A-Maid our guarantee is your complete satisfaction in the job we have performed. Therefore, if something is not done properly, we request that you first discuss it with the team leader conducting the cleaning. If this does not resolve the situation, or if you don't notice the problem until after the cleaning is complete, simply contact us within 24 hours and we will return to re-clean it FREE OF CHARGE. Back |
